Experienced senior programme and project leader delivering enterprise-scale transformation across infrastructure, workplace, cloud, and cyber domains. Proven capability operating in complex, regulated, multi‑supplier environments.
Enhanced SC and DBS cleared, with delivery impact across estates up to six figures in user/device volume and multi‑million‑pound programme budgets.
Governance, risk, change, stakeholder alignment, operational readiness, and cross‑functional leadership across UK, Europe, APAC, and US delivery landscapes.
- NHS England
- HSBC
- Ministry of Defence
- Metropolitan Police
- DWP
- NFUM
- FCO
- Latham & Watkins
- AdminRe
- Linklaters
- Telefonica
- Tesco
- Gateley
- Eversheds
- Newcastle University
- United Utilities
- Dounreay Nuclear
- Luton Airport
National organisation requiring uplift to CAF‑aligned cyber security posture across identity, access, monitoring, and resilience.
Lead discovery, design, and delivery of a multi‑stream cyber security programme.
Directed implementation across MFA, IPAM, SSO, IAM, privileged access, SIEM, cloud identity, endpoint management, and secure backup.
Strengthened security posture, improved operational resilience, and enabled compliant, scalable cyber operations.
High‑risk infrastructure and security portfolio requiring governance, assurance, and delivery acceleration.
Oversee PMO operations and lead delivery of critical transformation initiatives.
Directed PMO governance, delivered MFA uplift, led network refresh, implemented ServiceNow MSP, and delivered storage, server, and application modernisation.
Improved predictability, enhanced service capability, and accelerated secure infrastructure adoption.
Major programmes required structured transition into BAU with minimal disruption.
Ensure operational readiness and stable service adoption.
Delivered service designs, knowledge transfer, ITSM integration, and readiness across all core ITIL processes.
Reduced early‑life incidents and ensured smooth, stable handover into BAU.
Enterprise clients required large‑scale workplace and infrastructure modernisation across global estates.
Lead end‑to‑end delivery ensuring readiness, alignment, and minimal disruption.
Directed global Windows 10/11 programmes, cloud identity deployments, Teams Rooms rollouts, network refreshes, storage upgrades, and multi‑region delivery teams.
Delivered predictable, secure, cloud‑aligned workplace transformations at global scale.
Financial services clients required secure, reliable infrastructure and application modernisation.
Deliver infrastructure, migration, and software development projects.
Implemented identity, messaging, monitoring, virtualisation, and endpoint security solutions across multiple estates.
Improved performance, strengthened security, and enabled scalable IT operations.
- Led a multi‑stream cyber uplift programme aligned to CAF, covering identity, access, monitoring, and resilience.
- Provided strategic advisory across identity, cloud enablement, cyber security, and modern workplace adoption.
- Directed PMO governance for a regulated nuclear account, improving reporting discipline and delivery assurance.
- Delivered MFA uplift, network modernisation, ServiceNow MSP rollout, and multiple infrastructure upgrades.
- Provided leadership, mentoring, and pre‑sales support including SOW development and commercial shaping.
- Ensured operational readiness across all ITIL processes for major programme transitions into BAU.
- Delivered service designs, knowledge transfer, training, and ITSM integration with ServiceNow.
- Delivered global workplace and infrastructure transformations including Windows 10/11, cloud identity, Teams Rooms, and network modernisation.
- Managed PMO functions, governance, RAID, reporting, financial control, and multi‑region delivery teams.
- Led pre‑sales engagements: tender responses, solution shaping, requirements, cost models, SOWs, and contract negotiation.
- Directed major programmes including NFUM (32k devices), Linklaters (15k users), HSBC (46k users), and Tesco (126k devices).
- Oversaw global Intune, Autopilot, and Azure deployments for United Utilities.
- Delivered Teams Rooms and print modernisation for Newcastle University.
- Led AWS infrastructure, SaaS development, and data migration for Telefonica.
- Delivered MoD mobile device management using Intune, Autopilot, and ServiceNow integration.
- Completed secondments into Global Managed Services and ServiceNow practice to deliver in‑life changes and ITSM development.
- Delivered infrastructure, migration, and software development projects for financial services clients.
- Implemented identity, messaging, monitoring, virtualisation, and endpoint security technologies across multiple estates.
- Identity, access, MFA, privileged access, SIEM, secure backup
- Azure, AWS, Intune, Entra, Autopilot, cloud migrations, Teams Rooms
- Large‑scale Windows deployments, network refresh, server/storage modernisation
- Governance, RAID, reporting, financial control, matrix leadership
- Agile, Waterfall, Scrum, Kanban, MS Project, Planner, Jira, ServiceNow SPM
- ITIL, ITSM, ServiceNow, ISO frameworks, service design & transition
- SOWs, cost models, procurement, tender responses, contract shaping
- Project management, agile delivery, portfolio & PMO frameworks
- ITIL, Six Sigma, leadership‑level ITSM capability
- Cyber frameworks, cloud adoption, security alignment
- Microsoft, VMware, Citrix, virtualisation & infrastructure certifications
- Professional memberships across project, tech, and service domains
- STEM engagement, mentoring, professional community support
- Performance, service excellence, customer satisfaction, PMO recognition