Cyber Security
Security transformation, CAF maturity, IAM, MFA, SIEM, resilience and enterprise cyber controls.
CAF
IAM
SIEM
TWC LTD · TRANSFORMATION LEADERSHIP
Transformation leadership
Transformation leadership
that delivers.
Senior IT Programme Management across cyber security, cloud, digital workplace and enterprise transformation.
SC Cleared programme leadership for complex, high-risk and business-critical transformation environments.
20+ years
£40M cyber uplift
126K devices
42 countries
WHAT I BRING
Four disciplines. One delivery mindset.
Combining programme leadership, technology understanding and operational discipline to move complex transformation from ambition to measurable outcome.
Cloud Transformation
Azure, AWS, Entra and enterprise cloud adoption programmes focused on resilience, scale and value.
Azure
AWS
Entra
Digital Workplace
Global workplace modernisation spanning Windows 10/11, Intune, Autopilot, Teams and device estates.
Windows
Intune
Teams
Programme Leadership
PMO leadership, governance, RAID, financial control, assurance and executive-level delivery management.
PMO
RAID
Assurance
TRANSFORMATION AT SCALE
Experience measured in outcomes.
A track record of leading programmes where scale, risk, governance and operational outcomes matter.
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Cyber security uplift
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Devices transformed
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Countries
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Delivery improvement
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Operational cost reduction
CONSULTING CAPABILITIES
Where programme leadership creates leverage.
Six complementary capabilities covering the full transformation lifecycle — from shaping and mobilisation through delivery and BAU readiness.
Cyber Security Programmes
Enterprise cyber transformation, CAF uplift, identity security, SIEM deployment and cyber resilience.
CAFIAMMFACyberArk
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Cloud Transformation
Azure and AWS adoption programmes improving scalability, resilience, security and operational performance.
AzureAWSEntra
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Workplace Modernisation
Global digital workplace transformation including Windows 10/11, Intune, Autopilot and collaboration platforms.
WindowsIntuneTeams
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Programme Governance & PMO
Governance frameworks, financial oversight, RAID management, assurance and executive reporting for complex programmes.
PMORAIDGovernance
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Service Transition & BAU Readiness
Operational readiness, support alignment, documentation and transition governance for services moving into BAU.
TransitionBAUReadiness
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Pre-Sales & Solution Shaping
Bid support, tender responses, solution design and commercial modelling that connect propositions to delivery reality.
BidsSolutionsCommercial
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HOW I ADD VALUE
A disciplined path from challenge to outcome.
01
Assess the environment
Establish the current estate, maturity, delivery position, dependencies and risk profile before committing to a transformation path.
CONSULTING SERVICES
Focused leadership for complex transformation.
Practical programme leadership for organisations that need delivery control, technology understanding and confidence through change.
01 · SECURITY
Cyber Security Programme Leadership
Enterprise cyber transformation including CAF maturity uplift, identity security, SIEM and resilience programmes.
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02 · CLOUD
Cloud Transformation Programmes
Programme leadership across Azure and AWS adoption, enterprise infrastructure and cloud operating models.
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03 · WORKPLACE
Workplace Modernisation
Global digital workplace transformation including Windows 10/11 migrations and enterprise collaboration platforms.
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04 · GOVERNANCE
Programme Governance & PMO
Governance, financial oversight, RAID management and delivery assurance for complex transformation programmes.
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05 · PRE‑SALES
Pre‑Sales & Solution Shaping
A full‑lifecycle, commercially disciplined pre‑sales approach that transforms client opportunities into validated, costed, risk‑managed and contract‑ready solutions — blending bid leadership, technical solutioning, service design and commercial governance.
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06 · DIGITAL PRODUCT DELIVERY
CPD App – Product Design & Delivery
Full lifecycle delivery of a modern CPD platform connecting competency frameworks, CPD logging, evidence capture and development planning. Designed and built using Base44 with UX design, data modelling, testing and roadmap definition.
Explore service → View demo video → Access the application →
PROGRAMME CASE STUDIES
Experience that translates into outcomes.
Selected examples of enterprise-scale transformation leadership.
CYBER SECURITY
£40M
NHS England Cyber Security Programme
CAF-aligned cyber security uplift implementing MFA, CyberArk, Splunk, Azure security controls and secure backup infrastructure.
Outcome
Strengthened organisational cyber resilience and
improved operational security posture.
Scope
Cyber uplift · Security controls · Resilience
Leadership
Programme governance · Dependencies · Assurance
View additional case study
INFRASTRUCTURE DELIVERY
MEGA‑EVENT
London 2012 – Olympic IT Infrastructure Build & Retirement
Delivered the complete IT infrastructure for the London 2012 Olympic Games across 3 main London sites and 4 UK‑wide hubs. Built a purpose‑designed environment on an immovable deadline, ensured flawless operation throughout the Games, and executed a clean, risk‑free decommissioning including carrier circuit termination, leased‑hardware return and secure data‑wipe — all under high public visibility and zero‑tolerance for outages.
Outcome
A fully delivered, high‑availability Olympic infrastructure with 100% uptime across all
sites, no critical incidents at go‑live, clean decommissioning, complete CMDB
reconciliation, secure data destruction and zero lease penalties — delivered exactly on
the immovable opening‑ceremony deadline.
Scope
Exchange · SQL · WSUS · Gold‑build servers · AD & Group Policy · LDAP · Cisco
switching · Fibre & MPLS WAN · VPN · Firewalls · SSL · DNS · App‑V · RDP · VoIP ·
Office Communicator · Short‑term hardware leasing · Multi‑site delivery
Leadership
Programme scheduling · Critical‑path management · Multi‑contractor coordination ·
Carrier governance · Operational readiness · Integration testing · Decommissioning
strategy · CMDB reconciliation · Risk & issue management
View additional case study
SERVICE MANAGEMENT
ENTERPRISE
ServiceNow Development & Integration – Public & Private Sector Delivery
Delivered enterprise-grade ServiceNow development and bi-directional ITSM integration across public and private sector organisations. Extended platform capability through custom modules, automated workflows, CMDB synchronisation, legacy ITSM integration and unified reporting — strengthening service-management maturity and enabling consistent, data-driven operations across complex multi-vendor environments.
Outcome
A unified, automated and integrated ServiceNow ecosystem delivering improved SLA
performance, real-time ITSM synchronisation, enhanced governance and reduced
manual effort — enabling mature, scalable and data-driven service operations.
Scope
ServiceNow development · ITSM integration · Automation workflows · CMDB sync ·
API development · Legacy ITSM interoperability · Unified dashboards
Leadership
Service-management governance · Technical integration leadership · Vendor
coordination · Requirements definition · Risk & issue management · Service
transition & operational handover
View additional case study
DIGITAL PRODUCT DELIVERY
ENTERPRISE / EDUCATION
Building the CPD App – From Concept to Launch
Designed and delivered a modern Continuing Professional Development (CPD) application connecting competency frameworks, CPD activity, evidence capture and development planning into a single mobile‑ready platform. Built the full product lifecycle from concept, UX design and data modelling through iterative development, testing, launch and roadmap definition — creating a scalable digital ecosystem for professionals, students, educators and organisations.
Outcome
A fully‑featured CPD platform delivering structured competency mapping, evidence‑driven
development, visual dashboards, CPD logging, gap analysis and planning tools — enabling
users to track growth, build portfolios and align development to professional frameworks.
Scope
Product design · UX/UI · Competency frameworks · CPD logging · Evidence capture ·
Development planning · Dashboards & reporting · Mobile‑ready interface · Base44
platform integration · Testing & iteration · Roadmap definition
Leadership
Product ownership · UX direction · Requirements discovery · Stakeholder engagement ·
Feature prioritisation · Iterative testing · Release planning · Capability uplift · Digital
ecosystem design
View additional case study
Access the app directly
SERVICE MANAGEMENT
ENTERPRISE
ServiceNow Delivery Management – Enterprise Service‑Management Programmes
Delivered medium‑to‑large ServiceNow programmes that transformed standalone ITSM deployments into secure, scalable enterprise service‑management ecosystems. Implemented ITSM, ITOM, CMDB, SecOps and App Engine capabilities, integrated infrastructure and business systems, strengthened cyber resilience and established repeatable delivery frameworks aligned to ITIL, ISO 27001 and NIST.
Outcome
A unified, secure and scalable ServiceNow ecosystem delivering improved automation,
operational visibility, compliance reporting and service‑management maturity across
enterprise environments — with repeatable delivery frameworks for future expansion.
Scope
ITSM · ITOM · CMDB · SecOps · App Engine · Enterprise integrations · Workflow
automation · Monitoring & SIEM integration · Risk & compliance dashboards
Leadership
Programme governance · Technical delivery leadership · Requirements discovery ·
Vendor coordination · Risk & issue management · Change control · Capability uplift
View additional case study
SERVICE TRANSITION
ENTERPRISE
SalesForce Service Transition into Version One Managed Services
Delivered the full Service Transition of SalesForce into Version One’s Managed Services environment, establishing stable BAU operations, structured ITSM alignment, controlled go‑live governance and predictable support readiness. Reduced early‑life incidents, strengthened operational stability and ensured SalesForce could be supported reliably within a regulated enterprise service model.
Outcome
A fully transitioned SalesForce service embedded into Version One’s Managed Services
environment, delivering stable BAU operations, reduced early‑life incidents, improved
ITSM alignment and predictable long‑term service performance.
Scope
Operational readiness · ITSM alignment · Incident, Change & Release integration ·
Knowledge transfer · Hypercare · Governance & acceptance criteria · BAU handover
Leadership
Service transition governance · Stakeholder coordination · Risk & issue management ·
Operational acceptance · Service readiness assurance · Managed services onboarding
View additional case study
INFRASTRUCTURE MODERNISATION
ENTERPRISE
Unipart – Server & Application Virtualisation Programme
Delivered Unipart’s enterprise virtualisation programme, consolidating physical servers, modernising application delivery and unifying multiple technologies including Hyper‑V, VMware, Citrix Presentation Server, App‑V and NetScaler. Strengthened resilience, improved performance and established a scalable foundation for future cloud adoption.
Outcome
A modernised, virtualised infrastructure delivering improved scalability, resilience,
application performance and operational efficiency, with a unified platform ready for
future cloud transformation.
Scope
Hyper‑V · VMware · Citrix Presentation Server · App‑V · NetScaler · P2V migration ·
Application delivery modernisation
Leadership
Infrastructure governance · Technical delivery leadership · Vendor coordination ·
Risk & issue management · Service transition
View additional case study
SERVICE TRANSITION
ENTERPRISE
Service Transition Management – Embedding Projects into BAU Operations
Delivered structured Service Transition Management to ensure new projects, services and technical capabilities were safely embedded into Business‑as‑Usual operations. Strengthened operational readiness, uplifted ITSM processes, reduced early‑life incidents and established predictable handover into BAU across Incident, Change, Release, Problem and Major Incident functions.
Outcome
A predictable, well‑governed transition framework delivering stable BAU handover,
reduced early‑life incidents, improved operational readiness and stronger ITSM
alignment across new services.
Scope
Operational readiness · ITSM alignment · Incident, Change & Release integration ·
Knowledge transfer · Hypercare · Governance & acceptance criteria
Leadership
Service transition governance · Stakeholder coordination · Risk & issue management ·
Operational acceptance · Service readiness assurance
View additional case study
CYBER SECURITY
ENTERPRISE
London Luton Airport – MFA, PAM, SSO & Cyber Modernisation Programme
Delivered a comprehensive cyber‑modernisation programme for London Luton Airport, strengthening identity security through MFA, Privileged Access Management, Single Sign‑On and Azure AD policy uplift. Improved protection of privileged accounts, streamlined authentication pathways and enhanced compliance with aviation‑sector security standards.
Outcome
A modern, secure identity‑management ecosystem with strengthened authentication,
protected privileged accounts, streamlined SSO access and improved compliance —
establishing a foundation for future Zero‑Trust architecture.
Scope
MFA rollout · Privileged Access Management · Single Sign‑On · Azure AD uplift ·
Conditional Access · Identity hardening · Cyber‑security modernisation
Leadership
Cyber‑security governance · Identity‑security delivery · Vendor coordination ·
Risk & issue management · Compliance alignment · Service transition
View additional case study
PRE‑SALES
ENTERPRISE
Device Lifecycle Management – Pre‑Sales Delivery
Led the commercial and technical shaping of Computacenter’s Device Lifecycle Management solution, covering tender response, solution design, commercial modelling and Best‑and‑Final‑Offer (BAFO) negotiation. Delivered compliant, value‑driven proposals aligned to client requirements and operational capability.
Outcome
Fully validated, contract‑ready lifecycle‑management solutions combining
technical excellence, commercial discipline and operational feasibility.
Scope
Tender response · Solution shaping · Commercial modelling · BAFO negotiation
Leadership
Bid leadership · Technical workshops · Cost modelling · Contract & SoW creation
View additional case study
PMO LEADERSHIP
GOVERNMENT · GLOBAL
Foreign, Commonwealth & Development Office – Global PMO Management
Led PMO governance and delivery oversight across one of the UK Government’s most complex multi‑MSP environments, operating across Official, Secret and Top Secret domains. Strengthened assurance, improved SLA performance and enhanced portfolio visibility while coordinating delivery into BAE Systems as the single service integrator.
Outcome
A unified, secure and integrated PMO capability delivering predictable outcomes,
improved service‑integrator alignment, stronger governance discipline and assured
delivery across classified global operations.
Scope
PMO governance · Multi‑MSP coordination · SLA management · Classified‑domain
assurance · Portfolio reporting
Leadership
PMO management · Vendor & stakeholder engagement · Risk & issue control ·
Governance uplift · Delivery assurance
View additional case study
TRANSFORMATION
MULTI‑DISCIPLINE
Computacenter – Strategic Secondments Portfolio
Delivered multiple high‑impact secondments across service transition, PMO, ServiceNow enablement and pre‑sales solution leadership. Strengthened operational maturity, improved service readiness and enhanced commercial performance across enterprise and public‑sector accounts.
Outcome
Improved service maturity, operational efficiency and commercial performance
across multiple business units through disciplined delivery and capability uplift.
Scope
Service transition · PMO uplift · ServiceNow enablement · Pre‑sales solution design
Leadership
Transition governance · PMO leadership · ServiceNow SME · Commercial solutioning
View additional case study
DIGITAL CAMPUS
UNIVERSITY ESTATE
Newcastle University – Teams Rooms, Managed Print & Wireless Infrastructure Refresh
Delivered a major digital‑campus uplift for Newcastle University, modernising collaboration spaces, refreshing wireless infrastructure and implementing a managed‑print service across the estate to improve reliability, user experience and operational efficiency.
Outcome
A modernised digital campus with upgraded collaboration rooms, resilient wireless
coverage and a unified managed‑print service improving service quality and operational
efficiency.
Scope
Teams Rooms · Managed Print · Wireless refresh · Campus collaboration uplift
Leadership
Infrastructure delivery · Vendor coordination · Service transition · Stakeholder
engagement
View additional case study
DIGITAL WORKPLACE
GLOBAL BANKING
Deutsche Bank – Global M365 Rollout & User Adoption
Delivered a global Microsoft 365 rollout across Deutsche Bank’s worldwide operations, modernising unified communications, strengthening collaboration and driving user adoption through structured change‑management and training programmes.
Outcome
A fully adopted global M365 platform improving collaboration, communication and
productivity across 60,000+ users.
Scope
M365 rollout · Unified communications · User adoption · Change management
Leadership
Global stakeholder management · Training & adoption · Programme governance
View additional case study
MANAGED SERVICES
GLOBAL DELIVERY
Synchrony – Global Managed Services Transition & Transformation
Led a multi‑year global managed‑services transition for Synchrony, delivering service stabilisation, operational uplift, tooling integration and a full transformation roadmap across a five‑year financial‑services contract.
Outcome
A stable, high‑performing managed‑services model with improved SLAs, integrated tooling
and predictable global service delivery.
Scope
Managed services transition · Service stabilisation · Tooling integration · Global
operations uplift
Leadership
Service‑delivery leadership · Vendor management · Operational governance · Transition
planning
View additional case study
ENTERPRISE TRANSFORMATION
GOVERNMENT PORTFOLIO
DWP – Enterprise IT Transformation Programme
Supported the Department for Work & Pensions in delivering a large‑scale enterprise IT transformation portfolio, modernising platforms, uplifting services and improving delivery governance across multiple business and technology domains.
Outcome
A modernised enterprise IT landscape with improved governance, stronger delivery
capability and uplifted service performance across critical national systems.
Scope
Enterprise IT uplift · Platform modernisation · Portfolio governance · Service
improvement
Leadership
Portfolio leadership · Stakeholder engagement · Governance uplift · Delivery assurance
View additional case study
DIGITAL WORKPLACE
GLOBAL BANKING
HSBC – Global Windows 11 Rollout & User Adoption
Delivered one of HSBC’s largest end‑user technology transformations — a global Windows 11 rollout to 46,000 users across 750 locations, modernising the desktop estate and improving user experience through structured adoption and readiness programmes.
Outcome
A modern Windows 11 estate with improved performance, enhanced security and strong user
adoption across global operations.
Scope
Windows 11 rollout · User adoption · Global readiness · Endpoint uplift
Leadership
Global rollout governance · Stakeholder coordination · Adoption & training leadership
View additional case study
INFRASTRUCTURE
ENTERPRISE
Santander – AD DC Server Upgrade & Domain Services Promotion
Led a critical Active Directory Domain Controller upgrade and domain functional‑level promotion for Santander, modernising identity infrastructure, improving security posture and ensuring long‑term platform stability.
Outcome
A modernised, secure and stable AD DC environment with improved performance, resilience
and compliance alignment.
Scope
AD DC upgrade · Domain functional‑level promotion · Identity infrastructure uplift
Leadership
Infrastructure governance · Risk management · Technical leadership · Service transition
View additional case study
CLOUD & DATA
GLOBAL TELCO
Telefónica – AWS Infrastructure, SaaS Development & Global Data Migration
Delivered a unified cloud‑native foundation for Telefónica, designing AWS infrastructure, developing SaaS capabilities and executing global data‑migration activities to support scalable digital‑service delivery.
Outcome
A scalable AWS cloud platform with modern SaaS capabilities and successfully migrated
global datasets supporting future digital‑service growth.
Scope
AWS infrastructure · SaaS development · Global data migration · Cloud architecture
Leadership
Cloud‑architecture leadership · Migration governance · Technical delivery · Vendor
coordination
View additional case study
DIGITAL WORKPLACE
GLOBAL DEPLOYMENT
United Utilities – Intune, Autopilot & Windows 11 Global Deployment
Delivered a global Windows 11 deployment supported by Intune, Autopilot and a new Azure identity and security build. Modernised endpoint management, strengthened Zero Trust security and enabled a cloud‑connected, future‑ready workplace across corporate and field operations.
Outcome
A secure, cloud‑connected and scalable digital‑workplace foundation with unified
endpoint management, reduced provisioning time, enhanced compliance and a modern
Windows 11 estate ready for future transformation.
Scope
Azure identity build · Intune configuration · Autopilot provisioning · Windows 11
deployment · Zero Trust security uplift
Leadership
Enterprise‑scale rollout governance · Security & compliance alignment · Stakeholder
coordination · Adoption & readiness management
View additional case study
PMO LEADERSHIP
FINANCIAL SERVICES
NFU Mutual – Project & Portfolio Office Management
Established and led a centralised PMO function within a regulated financial‑services environment, enhancing governance, portfolio visibility and resource optimisation across business change, technology and compliance programmes. Delivered a mature, commercially disciplined PMO service that strengthened delivery assurance and strategic decision‑making.
Outcome
A structured, transparent and commercially aware PMO service with improved
governance, predictable delivery, stronger stakeholder alignment and a sustainable
framework for future transformation initiatives.
Scope
PMO establishment · Governance uplift · Portfolio management · Financial oversight ·
Resource optimisation
Leadership
PMO management · Stakeholder engagement · Capability development · Delivery assurance ·
Commercial stewardship
View additional case study
PMO SERVICE REVIEW
NUCLEAR
Dounreay Nuclear – PMO Service Review & Portfolio Management
Delivered a full PMO service review within a regulated nuclear environment, assessing governance, delivery capability, vendor coordination and portfolio performance across engineering, IT and infrastructure workstreams. Strengthened assurance, improved delivery predictability and uplifted PMO maturity across a multi‑vendor service‑integrator model.
Outcome
A mature, commercially aware PMO service with improved governance, predictable
delivery, stronger vendor alignment and clearer portfolio visibility across nuclear
operations.
Scope
PMO service review · Governance uplift · Portfolio management · Vendor coordination ·
Financial oversight
Leadership
PMO management · Risk & issue control · Commercial stewardship · Team capability
development · Delivery assurance
View additional case study
FINANCIAL SYSTEMS MIGRATION
MULTI‑YEAR
AdminRe / Swiss Re – Aviva Book of Business Migration to Alpha Platform
Multi‑year transformation migrating Aviva’s life & pensions book of business into AdminRe / Swiss Re’s Alpha platform. Delivered large‑scale data migration, COBOL/VB development, ancillary system integration and monthly Agile releases tied to contractual financial obligations.
Outcome
Successfully migrated Aviva’s book of business into the Alpha platform, improving
operational efficiency, data integrity and system scalability through disciplined
Agile governance and multi‑system integration.
Scope
Data migration · COBOL/VB development · Alchemy/Unix applications · Agile releases · Reconciliation & testing
Leadership
Release governance · Dependency management · Testing oversight · Multi‑system delivery coordination
View additional case study
CYBER SECURITY
ENTERPRISE
SSE Electricity – DLP Configuration, Agent Deployment & Splunk Design
Strengthened SSE Electricity’s enterprise data‑protection posture through DLP policy configuration, agent deployment across the estate, and Splunk analytics design to improve monitoring, detection and incident‑response capability.
Outcome
Delivered a secure, compliant and scalable data‑protection ecosystem with real‑time
visibility, reduced leakage risk and improved operational confidence.
Scope
DLP policies · Agent deployment · Splunk dashboards · Security analytics · GDPR alignment
Leadership
Security uplift · Operational readiness · Monitoring design · Assurance & governance
View additional case study
CLOUD & INFRASTRUCTURE
GLOBAL
AstraZeneca – Cloud Migration Pre‑Sales Engagement
Led the pre‑sales engagement to design and cost AstraZeneca’s cloud‑migration programme, shaping a secure, scalable and compliant pathway from on‑premises infrastructure to Azure‑based hybrid cloud services.
Outcome
Delivered a validated cloud‑migration proposal combining technical architecture,
compliance alignment and commercial clarity — positioning AstraZeneca for secure,
scalable future operations.
Scope
Tender discovery · Requirements definition · Hybrid cloud design · Azure landing zones · Compliance frameworks
Leadership
Pre‑sales solutioning · Architecture collaboration · Cost modelling · Commercial validation
View additional case study
PMO TRANSFORMATION
TURNAROUND
Eversheds Sutherland – PMO Turnaround & Service Delivery
Stabilised and rebuilt a failing PMO delivery service for Eversheds Sutherland plc, introducing structured governance, assurance, reporting and delivery processes. Following recovery, I remained as PMO Manager to embed maturity and deliver predictable, value‑adding PMO operations.
Outcome
Transformed a failing PMO into a stable, high‑performing governance function
with improved delivery confidence, reporting accuracy and operational maturity.
Scope
PMO turnaround · Governance uplift · Reporting redesign · Assurance frameworks
Leadership
PMO management · Stakeholder alignment · Delivery oversight · Continuous improvement
View additional case study
DEFENCE & GOVERNMENT
MULTI‑PHASE
MoD Exchange Migration & Decommissioning Programme
Multi‑phase migration of Defence messaging infrastructure, transitioning Exchange 2007 → 2013 → 2016 across secure and classified environments. Delivered secure coexistence, accreditation compliance and full legacy decommissioning.
Outcome
Modernised Defence collaboration services with improved resilience,
security and operational continuity.
Scope
Exchange 2007 → 2013 → 2016 · Secure coexistence · Accreditation
Leadership
Governance · Technical assurance · Operational readiness
View additional case study
DIGITAL WORKPLACE
126K
Tesco – Nationwide Windows 11 Transformation
Delivered one of the largest Windows 11 modernisation programmes in UK retail, migrating 126,000 devices across stores, distribution centres and corporate offices using Azure AD and Intune for secure, cloud‑managed endpoint control.
Outcome
Enabled a secure, unified Windows 11 environment with improved performance,
simplified management and enhanced Zero Trust security posture.
Scale
126,000 devices · Nationwide retail estate
Leadership
Migration planning · Deployment governance · Readiness · Modern management
View additional case study
DIGITAL WORKPLACE
126K
Global Workplace Transformation
Led Windows 10 and Windows 11 transformation programmes affecting up to 126,000 devices across a distributed global workforce.
Outcome
Enabled modern, secure workplace environments across
global operations.
Scale
126,000 devices · 42 countries
Leadership
Migration planning · Deployment governance · Readiness
PROGRAMME GOVERNANCE
EUROPE
European Central PMO Lead – Unified CPMO Service Design
Designed and implemented a unified Central PMO (CPMO) service model supporting multinational European clients. Established ISO‑aligned governance, GDPR‑compliant processes, scalable commercial structures and capability development frameworks across multiple jurisdictions.
Outcome
Delivered a compliant, scalable CPMO service improving governance maturity,
strengthening delivery capability and enabling consistent project assurance
across European operations.
Scope
ISO & GDPR alignment · Governance frameworks · Service design · Commercial modelling
Leadership
PMO design · Compliance · Capability development · Recruitment · Platform ownership
View additional case study
CLOUD & INFRASTRUCTURE
18%
Enterprise Cloud Deployments
Delivered Azure, AWS and enterprise infrastructure programmes for major global organisations.
Outcome
Improved scalability, resilience and operational
performance while reducing operational cost.
Platforms
Azure · AWS · Enterprise infrastructure
Outcome
18% operational cost reduction
PROFESSIONAL CREDENTIALS
A delivery background grounded in recognised frameworks.
Programme management, service management, cyber security and technology credentials supporting enterprise transformation delivery.
View Certifications →
PROGRAMME MANAGEMENT
APM PMQ
PRINCE2 Practitioner
PRINCE2 Agile
P3O Practitioner
Agile Scrum Master
SERVICE & TECHNOLOGY
ITIL
ServiceNow IT Leadership
MCSE
CYBER & CONTINUOUS IMPROVEMENT
NIST Cyber Framework
Six Sigma Green Belt
BEYOND PROGRAMME DELIVERY
Professional contribution matters too.
01
STEM Ambassador
Supporting technology education.
02
APM Mentor
Professional development and research support.
03
Career Speaker
Supporting students entering technology careers.
04
Interview Mentor
Helping early-career professionals develop.
05
Employee Forum
UK Employee Forum Representative.
START A CONVERSATION
Let's talk transformation.
Need experienced programme leadership for a complex transformation? Let's discuss the challenge, the outcome and how I can help.
timwilliams07@outlook.com
07801 453322
SC Cleared